KUALA LUMPUR: Malaysia Airlines (MAS) was voted Asia's Leading Airline at the World Travel Awards 2013 (WTA), beating 11 other major full-service carriers at WTA's Asia and Australasia award ceremony.
MAS customer services director Datuk Mohd Salleh Ahmad Tabrani, along with four uniformed staff, received the award in Dubai on Tuesday.
"Getting 'Asia's Leading Airline' recognition at WTA is due to our team's passion to deliver Malaysian Hospitality at all customer touch points. We do our best to deliver high-quality service to customers, sincerely, and consistently across all touch points," Mohd Salleh said in the statement issued by MAS from Dubai.
The WTA, into its 20th year now, is based on votes by travel industry peers and customers. Considered the Oscars of the travel industry, the WTA is a unique benchmark for industry quality and business excellence.
The WTA win is another feather in the cap for MAS, which celebrated its 41st anniversary on Tuesday.
Earlier this year, it won the Skytrax World Airline Awards for five-star airlines and for the Best Signature Airline Dish, in addition to the people's choice awards for Malaysia, the Putra Brand Awards (Silver).