ALMOST all Malaysians, or 93 per cent, are aware that they need financial planning and banks that provide easy-to-understand products are in the best position to capitalise on this, according to a survey by British insurer Aviva plc.
The top three features Malaysians look for in financial services are fast and efficient service; advice and help they can trust; and information that is clear and easy to understand.
The Aviva 2008 Consumer Attitudes to Savings Survey found that the proportion of consumers who sought advice on a pension or retirement savings plan increased to 48 per cent this year, from 35 per cent in 2004.
CIMB Bank Bhd recently launched EasyLife Solutions, a range of easy-to-understand insurance plans underwritten by CIMB Aviva Assurance Bhd.
